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Welsh Liberal Democrat Assembly Member for South Wales West, Peter Black has commented upon Virgin Media's proposal - announced on Friday- to develop their Swansea call-centre into a centre of excellence for customer management throughout the UK.
Mr. Black said: "This proposal is good news for most staff at the Virgin Media call-centre in Swansea, and for the city itself. Virgin Media told me on Friday that they intend to develop their base here as a centre of excellence for customer management throughout the UK, and that they will be moving the outsourced staff in-house as employees of Virgin Media. This will safeguard 600 of the 680 jobs in Swansea.
"Staff from their call centre base in Liverpool, which is to close, will be offered the chance to relocate to Swansea.
"However, until the fate of the remaining 80 staff in Swansea is clear, it is only possible to give this news a qualified welcome. I know that the company are in talks with the staff concerned, the trade unions, and with their present employer to reach a solution.
"This will be a worrying time for these 80 people and their families. That is why I am urging the company to resolve the situation swiftly and fairly. I have asked to meet the company locally so in case there is any assistance I can offer."
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